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Case Investigator- State of VA

Richmond, Virginia Posted 3 days ago

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Category COVID-19
Job Type Permanent

The Case Investigator is a public health professional responsible for receiving reports of persons suspected or confirmed as having COVID-19, locating them, and interviewing them in order to gather information necessary for public health case investigation and contact tracing. Interviews will involve gathering information about symptoms, exposures, and identifying others with whom the case has been in contact while potentially infectious. The Case Investigator will ascertain whether the case is part of a group at high risk of transmission or severe disease and provide information about the illness and methods of disease prevention and control, including the importance of staying isolated from others. The Case Investigator will monitor and document the person’s compliance with isolation protocols. he position will also be responsible for coordinating with Epidemiologists who are investigating outbreaks and disease occurrence in congregate settings and with Contact Tracers who will be responsible for contacting and ensuring the quarantine of contacts of the case. The entry of case interview data into a statewide database and assurance of the accuracy of data entry required. Employee follows established policies and procedures for all case investigation functions and activities.


  • Knowledge of public health practices, communicable diseases, disease control, and epidemiologic methods.
  • Ability to manage, compile, analyze, and present data.
  • Ability to communicate clearly both orally and in writing with diverse audiences.
  • Ability to work with a variety of computer software packages.
  • Bachelor’s degree with major course work in public health, epidemiology, or related field or comparable experience in epidemiology, surveillance, and public health.
  • An understanding of patient confidentiality, including the ability to conduct interviews without violating confidentiality (e.g., to those who might overhear their conversations).
  • Excellent and sensitive interpersonal, cultural sensitivity, and interviewing skills such that they can build and maintain trust with interviewees; ability to maintain confidentiality; judgment as to when to refer cases to other resources if needed.
  • Preferred Qualifications:

  • Master's of Public Health or related field preferred.
  • Understanding of medical terminology and principles of exposure, infection, infectious period, potentially infectious interactions, symptoms of the disease, pre-symptomatic and asymptomatic infection.
  • Basic skills of crisis counseling, and the ability to confidentially refer persons for further care if needed.
  • For more details contact:

    Thomas Tatham

    Senior Recruiter


    Apply Now

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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    • Competitive Salary
    • Weekly Paycheck
    • Matching 401(k) Plan
    • Extensive Medical Coverage
    • Licensing Assistance
    • Custom Housing
    • Travel Assistance
    • Professional Development Reimbursement